Search for instant answers to common support and billing questions

How to enable MFA/2FA in the Client Area

3 min read

Enable multi factor authentication or two factor authentication covers processes requiring access to your Network Dynamics Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I Login to my Network Dynamics Client Area?


Why It Matters

When you enable multi factor authentication or two factor authentication, you add an extra layer of security to your Network Dynamics and other online accounts. This added security measure ensures that even if someone gains access to your password, they cannot access your account without the second form of verification.

In today’s digital landscape, securing your online presence is more critical than ever. By enabling multi factor authentication or two factor authentication, you not only protect sensitive information but also safeguard your entire account from unauthorized access. This guide will help you understand the benefits and steps involved, so you can enhance your online security with ease.

By requiring a second form of verification, it helps keep your information safe even if your password is stolen. Setting up MFA/2FA is an easy and effective way to protect yourself online.


Enabling MFA/2FA

1. First, login to your Network Dynamics Client Area

2. Once logged into the Client Area, click the profile name in the top-right and select ‘Security Settings‘ from the drop-down menu

Network Dynamics client area dashboard

3. Next, click the ‘Two-Factor Authentication’ tab. This will display the current status.

Press ‘Click here to enable‘ to begin the 2FA / MFA setup

enable multi factor authentication or two factor authentication interface

4. You can choose from token or email based 2FA methods.

  • Email based 2FA sends one-time codes via email 
time based or email two factor authentication

5. Make your choice between Time Based Tokens or Email Two-Factor Authentication and then click ‘Get Started

If choosing Time Based Tokens

If choosing Time Based Tokens, you will see a QR code with a screen asking you to connect your app.

Download and open your preferred authenticator app on your smartphone. The steps will vary slightly between apps but the gernaerl steps are;

  • Open the authenticator app
  • Scan the WP Hosting QR code
  • Enter the code from the app and click ‘submit
app authenticator to enable multi factor authentication or two factor authentication

When 2FA is activated, you will see a message confirming “Two-Factor Authentication is now enabled and a Backup Code will be displayed.

IMPORTANT NOTE: Make a note of your backup code and treat it as you would any password. This backup code can be used to login if you lose access to your phone or the authenticator app, so keep it safe.

backup code

!!! IMPORTANT NOTE !!!
Remember to make a note of your backup code and treat it as you would any password. If you lose access to your phone or the authenticator app, use this backup code to log in. Additionally, store it securely.

If choosing Email 2FA

If you choose Email Two-Factor Authentication, our system sends an email to your primary account email address within a few minutes.

This email will contain an authentication code, enter the code and click ‘Activate

PLEASE NOTE: The email 2FA codes are valid for 1 hour only

authorisation code to enable multi factor authentication or two factor authentication

This completes the email-based token 2FA setup

Did this support article help?

Get in touch, we're here to help you!

You can also check out our knowledgebase for instant answers to common questions

Email Us

We’ll respond to your inquiry as soon as possible.
Get In Touch

Call Us

Our customer support team is available
1300 768 249

Live Chat

Chat with us in real-time using our live chat feature.
Chat Now