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How to migrate your website from Crucial

2 min read


Moving your website from Crucial to a new hosting provider is a straightforward process. This guide will walk you through backing up your site, transferring files, and updating your domain. If you prefer, you can also provide your new hosting provider with your Crucial login details so they can handle the migration for you. Whether you are an expert or a novice, here are the essential steps to migrate from Crucial.


Step 1: Check Your Crucial Hosting Type #

Crucial offers different types of hosting, including:

cPanel Hosting (Most shared and VPS plans)

Managed WordPress Hosting (Limited access, requires a backup plugin)

Cloud Hosting (Uses a custom control panel, may require manual migration)

If you’re using cPanel Hosting, migration is simple. If you’re on Managed WordPress Hosting or Cloud Hosting, you may need an alternative approach.


Step 2: Back Up Your Website #

NOTE: Many hosting providers (including us) offer free migration services. You can provide your Crucial login details so they can export your website files and database for you.

Option 1: Let Your New Hosting Provider Handle It

Many hosting providers (including us) offer free migration services. You can provide your Crucial login details, and they’ll export your website files and database for you.

Option 2: Manual Backup

For Crucial cPanel Users

1. Log into Crucial cPanel.

2. Open File Manager → Navigate to public_html.

3. Select all files and download them as a ZIP file.

4. Alternatively, use FTP (FileZilla, Cyberduck) with your Crucial FTP credentials (found under FTP Accounts in cPanel).

For Crucial Managed WordPress Users

1. Log into Crucial DashboardManaged WordPress Hosting.

2. If a backup tool is available, download a full backup.

3. If no backup tool is available, use a WordPress plugin like UpdraftPlus or All-in-One WP Migration to create and download a backup.

For Crucial Cloud Hosting Users

• If your plan provides SSH or SFTP access, use it to back up and download your files.

• If no direct access is available, contact Crucial support to request a backup.


Step 3: Back Up Your Database #

For Crucial cPanel Users

1. Go to cPanelphpMyAdmin.

2. Select your database and click ExportQuickSQL.

3. Download the database file.

For Crucial Managed WordPress Users

• If your backup plugin supports database exports, download the database backup file.

For Crucial Cloud Hosting Users

• If phpMyAdmin is available, use it to export the database.

• Otherwise, use SSH and run:

mysqldump -u your_user -p your_database > backup.sql
  • If no access is available, request a database backup from Crucial support.

Step 4: Upload Your Website to the New Host #

If your new hosting provider is handling the migration, they will take care of this step. Otherwise, follow these steps:

1. Log into your new hosting provider’s control panel (cPanel or other).

2. Open File Manager → public_html → Upload your website files.

3. If using FTP, connect with the new hosting provider’s details and upload the files.


Step 5: Import Your Database #

1. Create a new MySQL database in the new hosting panel.

2. Open phpMyAdmin → Select your new database → Click Import.

3. Upload the .sql file you downloaded from Crucial.

Update Your Website’s Database Settings

For WordPress, edit wp-config.php:

define('DB_NAME', 'new_database');
define('DB_USER', 'new_user');
define('DB_PASSWORD', 'new_password');
define('DB_HOST', 'localhost');

For Joomla, update configuration.php with the new database details.


Step 6: Update Your Domain & DNS #

1. Log into your Crucial account or domain registrar.

2. Go to Domains → Select your domain → DNS Settings.

3. Update the nameservers to your new hosting provider’s nameservers.

4. Wait for DNS changes to take effect (can take 2-24 hours).


Final Steps to migrate from Crucial #

Test your website before updating DNS by using a temporary URL or hosts file.

Set up emails with your new hosting provider if needed.

Enable SSL (HTTPS)—most hosts offer free SSL.


Want a Hassle-Free Migration? We Can Help!

We offer free migration services for new customers. Just provide us with your Crucial login details, and we’ll take care of everything!

High-performance NVMe SSD storage

Easy cPanel management

Free SSL and backups

24/7 support, including migration help

Contact us today for a smooth, worry-free migration!

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