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Changing the name servers used by your domain name

2 min read

This topic covers processes requiring access to your Network Dynamics Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I Login to my Network Dynamics Hosting Client Area?


What are nameservers (NS)?

The Domain Name System (DNS) uses DNS records to direct web and email traffic to the correct destination.

Your DNS records specify where to find your website and where to deliver mail for your domain. Name servers store and manage these DNS records for your domain name.

If you have a hosting package or DNS management service with us, you use Network Dynamics Hosting’s nameservers (ns1.dnsrecord.com.au, ns2.dnsrecord.com). However, in some cases, you may need to use different name servers and manage DNS records externally.


By default, domains registered with us use our name server settings.

To change or reset them to default

1. First, login to the Network Dynamics Hosting Client Area

2. In your Client Area dashboard, click the ‘Domains’ button.

domains area

3. Find your domain in the list, then click the ‘Manage‘ button.

manage domain service

4. You will then be redirected to the domain managment page. Kindly click the ‘Nameservers‘ button found on the right.

update nameserver

5. From here, you can either use Network Dynamics Hosting’s default name servers by clicking ‘Use default nameservers’ or choose custom name servers if your DNS records are managed elsewhere.

use the default nameserver

6. To use custom name servers, click the ‘Use custom nameservers‘ option. Enter your custom name servers addresses here (some providers may have multiple nameservers records (e.g. ns1. ns2. ns3.), make sure to enter them all).

use an external nameserver

7. Then, click ‘Change Nameservers’ to apply the changes.

confirm nameserver update

8. Now that you have updated the name servers, the location specified by the custom name server addresses in Step 6 now hosts and manages your domain’s DNS records.

NOTE: Name server changes may take up to 48 hours to update, and your services may experience mixed results during this period.

Conclusion

Updating your nameservers ensures proper management of your domain’s DNS records. Always verify the changes to prevent service disruptions.

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