SUMMARY: When you use Network Dynamics, you agree to play fair and follow the rules-don't break the law, spam people, or misuse your hosting account. You're responsible for your login details, paying your bills on time, and making sure your content is safe and legal. If you don't, we might suspend or cancel your account. While we'll do our best to keep things running smoothly, we're not responsible for issues outside our control (like natural disasters). If you have questions, reach out to support@networkdynamics.com.
Network Dynamics is committed to providing reliable and secure hosting services. To ensure a safe environment for all customers, this Acceptable Use Policy outlines prohibited activities and acceptable usage of our services. By using Network Dynamics services, you agree to abide by this AUP.
1. Prohibited Activities
1.1 Illegal Activities: Customers may not use Network Dynamics services to engage in illegal activities, including but not limited to:
- Distribution of child exploitation material.
- Unauthorised access to systems or networks (hacking).
- Fraudulent activities, including phishing or identity theft.
- Distribution of pirated software or copyright-infringing materials.
1.2 Spamming and Unsolicited Email: You may not send bulk unsolicited emails or spam using our services.
1.3 Harmful Content: Hosting or distributing content that promotes violence, hatred, discrimination, or harassment is strictly prohibited.
1.4 Malicious Activities: You may not:
- Host, distribute, or link to malware, viruses, or ransomware.
- Launch Denial-of-Service (DoS) or Distributed Denial-of-Service (DDoS) attacks.
- Engage in any activities that compromise network security or performance.
1.5 Resource Abuse: Excessive usage of server resources that impacts other customers is prohibited. This includes excessive CPU, bandwidth, or disk usage without prior approval.
2. Security Obligations
2.1 Account Security: Customers are responsible for securing their accounts, passwords, and systems. Network Dynamics is not liable for breaches caused by weak or compromised credentials.
2.2 Vulnerability Reporting: If you identify a security vulnerability in Network Dynamics's infrastructure, please report it to our technical support team immediately.
3. Forensic Investigations
Network Dynamics reserves the right to conduct forensic investigations on any customer account or service if we suspect a violation of our Terms of Service, Acceptable Use Policy, or applicable laws. Additionally, Network Dynamics may assist with client-initiated forensic investigations when requested, provided such requests comply with applicable laws, do not violate the privacy of other customers, and are agreed upon in writing.
Network Dynamics is not liable for any data loss, downtime, or other consequences resulting from investigations initiated by either Network Dynamics or the client. Any evidence of illegal or prohibited activities uncovered may be reported to law enforcement or relevant authorities, as required by law.
4. Enforcement
4.1 Monitoring: Network Dynamics reserves the right to monitor accounts to ensure compliance with this AUP.
4.2 Violations: If we determine a violation of this AUP, we may:
- Issue a warning.
- Suspend or terminate your account.
- Report illegal activities to law enforcement.
4.3 No Refunds: Services suspended or terminated for AUP violations are not eligible for refunds.
5. Reporting Violations
To report a violation of this AUP, please email support@networkdynamics.com with details of the issue.
6. Amendments
Network Dynamics reserves the right to update this AUP at any time. Changes will be effective upon posting to our website. Continued use of services constitutes acceptance.
7. Contact Information
For questions about our AUP, please contact us at:
- Email: support@networkdynamics.com
- Phone: 1300 974 678
- Address: Network Dynamics Pty Ltd, PO Box 98, Kew East, VIC 3102, Australia